Frequently Asked Questions
You've Got Questions, We've Got Answers!Below are answers to some common questions
Where does Over the Falls tours pick me up?
What type of clothing should I wear?
Can I bring my camera on the boat ride?
What documents do I need to enter Canada or the United States?
- Passport Card
- Enhanced Driver’s License (EDL)
- Trusted Traveler Program Cards (Nexus, Centri)
What are the Over the Falls tour times?
Does the tour stop for lunch or dinner?
The Over the Falls Premier Tour and the Day Trip To Niagara Falls From New York City are the only tours that include a meal. All other guided tours do not allow time for a sit down meal, however you can get a quick snack while on a tour. We suggest eating your main meal before or after your tour.
What happens if I book a tour online and there is a subsequent change in tour price before the date of my tour?
Do you have a cancellation policy for booking a tour?
How much time should we allow our group to see the sights?
What if we have our own bus?
Do you have a cancellation policy for group tours?
What airports do you service?
Where do I get picked up for my airport service?
Can you pick me up at the airport and then take me on tour?
Will I receive assistance with my luggage?
Can I bring my golf clubs?
Do you have a cancellation policy for airport transfers?
Yes. Click here to view the Over the Falls cancellation policy for airport transfers.